A workspace showing connected business interfaces on screen

HESED Lab

Representative solutions, designed around real operations.

Representative digital systems exploring how common business processes can be improved through better software, automation and connected data.

Showing 4 of 4 representative solutions

HESED Lab · Order deskDemonstration data

AllNewQuotedPackingDispatched

Sample order queue with fictional data
Order	Customer	Status	Value
ORD-2291	Northgate Supplies	Packing	$4,120
ORD-2290	Ridgeway Foods	Quoted	$1,845
ORD-2289	Halcyon Interiors	Dispatched	$9,430
ORD-2288	Vale Logistics	Awaiting payment	$2,260

HESED LAB / COMMERCE

Trade Ordering & Fulfillment Platform

A digital ordering system where trade customers browse products, submit orders, receive quotations, track invoices, and follow fulfilment.

The challenge

A distributor took orders by phone, email, and messaging app, then re-entered each one into a spreadsheet before pricing it manually.

The solution

A customer-facing catalogue with account pricing, connected to an internal order desk where staff confirm, quote, invoice, and dispatch from a single screen.

React
TypeScript
Tailwind CSS
PostgreSQL
Role-based access

Explore Solution

HESED Lab · OperationsDemonstration data

OverviewCustomersOrdersQuotationsInvoicesReports

Operations overview

Live

Open orders

Awaiting quote

Invoiced this week

$38,410

Orders per week

HESED LAB / OPERATIONS

Business Operations Platform

A centralized system for managing customers, transactions, payments, records, and operational performance.

The challenge

Management could only see performance after month-end, once several spreadsheets had been consolidated by hand.

The solution

One operational system where records are captured once and dashboards update continuously.

React
TypeScript
Charting
PostgreSQL
Scheduled jobs

Explore Solution

Voice session

“I'd like my usual order for Thursday, but double the cups.”

Confirming: 12 × filter coffee, 800 × 8oz cups, 24 × oat milk, delivery Thursday. Submit?

Order confirmation

ORD-2292 captured

Transcript stored for review
Sent to kitchen queue
Customer SMS confirmation queued
Flagged for staff check: quantity change

HESED LAB / AUTOMATION

Voice-Assisted Ordering Workflow

A conversational ordering workflow that makes digital ordering accessible through natural voice interaction.

The challenge

Phone orders occupied staff during peak service, and some customers were unwilling to use an app.

The solution

A guided voice conversation that captures the order, reads back a structured confirmation, and drops it into the kitchen queue.

React
TypeScript
Speech-to-text
Language model workflow
Queue integration

Explore Solution

HESED Lab · WebsiteDemonstration data

HESED LAB / WEB

Digital Customer Experience

A responsive digital presence designed to communicate services, strengthen credibility, and generate customer enquiries.

The challenge

A well-regarded firm had a site that undersold it: unclear services, no mobile layout, and no obvious way to make contact.

The solution

A clear multi-page site with dedicated service pages, case-study structure, and a qualified enquiry form.

React
TypeScript
Tailwind CSS
Server-side rendering

Explore Solution

Your project

Your system could be the next one here.

Tell us what you are trying to improve and we will describe how we would approach it.

Start a Project See our services